Privacy Policy

We collect the information you give us when you purchase or use Stairs & Buckets — your name, email address, and account details — along with basic technical information such as browser type, device, and pages viewed.

We use your information to deliver access to the program, provide support, send account and billing notices, improve the training and the platform, and communicate about your membership.

Payments are handled by our third-party payment processor. We do not store or have access to your full card number. The processor handles card data under its own security standards and privacy practices.

We do not sell your personal information. We share it only with service providers who help us run the business — payment processing, email delivery, hosting, and analytics — and only as needed to provide the service, or when required by law.

We may send you emails about training, updates, and offers. You can opt out at any time using the unsubscribe link in any marketing email or by emailing info@insuranceagencytraining.org. Account, billing, and service notices are sent regardless of marketing preferences.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings, though some features may not work correctly if you disable them.

We keep your information for as long as your account is active and as needed for legal, accounting, and reporting purposes. We use reasonable administrative and technical safeguards to protect it, though no method of transmission or storage is completely secure.

You may request access to, correction of, or deletion of your personal information by emailing info@insuranceagencytraining.org. We will respond as required by applicable law. Some information may be retained where we have a legal obligation to keep it.

Stairs & Buckets is intended for licensed insurance professionals and is not directed to anyone under 18. We do not knowingly collect information from children.

Questions about this policy? Email info@insuranceagencytraining.org. This site is operated by Insurance Agency Training.